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Venue-Ability: Wango Tango at Dignity Health Sports Park

June 9, 2019

Over the weekend I had the pleasure of attending 102.7 KIIS FM Wango Tango. My friend and I had won first row tickets via calling in to the station. When I received the paper work following the win, it had stated tickets would be located in 1st 10 rows. This was concerning as my wheelchair would not fit in any row and if put on a isle seat, still risked a view as people stand up. Winning tickets to any assigned seated event is always going to be a questionable situation for ADA accommodations.

Seating/Bagging Inquiry: Knowing these tickets could be anywhere on the floor, I had a friend call the Dignity Health Sports Park where the festival would be held to see what accommodations they offer. The box office staff was kind and assured my tickets would be exchanged for front row seats with a no block view. Another concern was the clear bag policy.  I am a fan of the policy, as bringing in such a rule provides a safer environment for all attending. The concern was my medical supplies I would be carrying in a non-clear bag. The box office kindly transferred the call to the head of security who cleared my bag.

Arrival/Parking: Parking of plenty. The lots surrounding the stadium had more then plenty of allotted ADA parking. Parking was $20 and staff directed and moved cones for easier access to the spaces. We had parked near the Wango Tango Village held in a section of the parking lot. The Village was right near the main box office and gate into the stadium, making the journey from parking to festivities a easy route. Access to the box office was also easy and we picked up our tickets and floor wristbands.

Seating: My day started off at the free Wango Tango Village. When going through bag check I was stopped as my medical bag wasn’t clear and needed to be tagged. Only a selected few of the security team was allowed to clear non-clear bags. Security was never able to reach anyone for the Village and I was cleared to go with no tag after 6-7 min. Once in the Village, we made our way to the stage. I asked a staff member where the ADA section was and was told there wasn’t one. The space for the crowd was standing only, fully blocking any view, even from the back. Luckily a friend of mine was who was managing an artist at the Village was able to get my guest and I a spot in the sound booth section which had a good view.

After the Village we headed to the main gate where security informed us we would be let in first. When going through bag check, the security radioed for a tag for my medical bag. The bag was quickly tagged and we were on our way to our seats. Staff was able to guide us to the elevators that accessed the floor in a swift manner. Once out of the elevator we made our way down a restricted hallway escorted by security. Once on floor level, head of security told my friend our tickets had to be exchanged for floor ADA. He pointed her in the direction to reach the ADA exchange booth on the main level. Our tickets were quickly exchanged and security stood by me to make sure I was taken care of. We were then escorted to our seats. A security member even insisted pushing me and carried and extra chair for my friend. We were given additional wristbands stating we were floor ADA so we wouldn’t run into any issues once leaving our seats. We were right up front. The row being off centered from the official front row, leaving a absolute perfect view of the entire stage and cat walk. These were the best seats I have ever had at a festival. The security of our section asked if we needed anything and kept an eye on the space between us and the barricade so no-one would stand there blocking views. Even with the row behind/next to me standing, I still had a clear view. The closer of the show was Taylor Swift and security informed me things would get crazy. That said, I was told I could sit right against the barricade so my view wouldn’t be obstructed. A good call as there were people dancing everywhere and was too much for security to control. It was nice to be in such a ginormous space with so much going on and not have to worry about a thing.

Navigation: Navigating to the bar locations, merch booths, food and bathrooms/first aid was pretty simple. Space was vast once on the main level where most merch booths, bathrooms, food and bars were located, leaving plenty of space for lines and navigating around. There was even food trucks/stands on the floor it self. Staff escorted us to first aid at one point in the night, who also were very accommodating.

In the end I was overjoyed with the accommodations and helpful staff in the stadium. Had one the best times there. My only reason for the mark down was for not having ADA accommodations with-in the Village.  In the future, would be cool to see a section for ADA even if it is first come first serve in the Village.

Here’s too more accessible venue life at future Wango Tango festivals.


Venue-Ability Rating: 4/5


Venue-Ability: Troubadour

March 25, 2019

A few weeks ago I attended a Bryce Vine concert at legendary LA spot Troubadour.  I have a attended a few shows here and have raved about the accessible seating they provide.

Seating Inquiry: Knowing this night was a sold out show, I didn’t want to take any chances. A few days before I visited the venues website to see if any prior arrangements could be arranged. I then easily navigated to the venues FAQ page and scrolled to their Additional assistance information for patrons with disabilities section which provided a email address to reach out to in regards of seating. The info listed also informed on other needs they could try to accommodate.

[If you are in need of additional accessibility regarding seating or wheelchair access, please contact us in advance of the show so we may best accommodate your needs. If you are in need of additional accessibility regarding a sign language interpreter we request that you contact us with in a minimum of 5 days in advance of the show date in order for us to be able to try to meet your needs.]

The reply back was quick. They had reserved a spot in their allotted accessible seating section and even gave the name of the floor manager in case of needed assistance. The email also provided further information on accessible bathrooms and bar. This was one of the most quickest and informational email replies I have received from a venue.

Arrival/Parking: Venues in and around Hollywood are mostly street or paid lot parking. Here was no different. This is LA though, do we really expect easy parking? No. Luckily any person with a valid Disability Placard can park at no coast at any meter. Their is loads of meter parking around the venue. We found a nice spot just around the corner and only had to travel a block from the car. I am able to find close meter parking when visiting the Troubadour around 90% of the time.

After visiting will call, which was easy to roll up to, I asked security at the door for the floor manager. My guest and I were promptly taken care of, tickets scanned, wrist-banded and escorted to the accessible seating section. Security and staff were nice and assertive. While being escorted, I was told where I could access the bathrooms, merch tables and bar.

While being a no re-entry policy venue, I unfortunately left my jacket in the car and when my guest explained to security that I needed my jacket for regulate temperature reasons they kindly granted her re-entry.

Seating: The Troubadour is a intimate venue with a standing room only main floor and secondary seated and standing VIP balcony. Venues like these on sold out nights can become a tight squeeze. Usually in these situations crowds puzzle piece in around me and at times the force moves my chair. It happens. Small venue life. However was not the case here. The section was not only spacious, but the crowd were not squeezed in around me. There was room for other wheelchair users as well for my guest. Rather then being eye level with stage I had a close full stage unobstructed view. It was a dream, and honestly the best accessible seating for a small venue I have seen.

Navigation: Navigating to the bar, merch tables and bathrooms was a breeze. When entering the venue, there’s a straight shot up a slight incline ramp through a second doorway to the accessible seating section. Before the second door to the stage floor there is a accessible friendly room off to the left. This room shares it’s space with a bar, merch tables and accessible bathroom. While bar and merch spaces can get a bit of traffic, I found it easy to navigate around. I did not need to visit the bathroom, but was able to enjoy time with friends in this space and purchase merchandise.

Overall my time there and assistance was far exceeded! Which is why I chose this venue as my first choice to review. Start off on a high-note and show there is hope in a accessible venue life.


Venue-Ability Rating: 5/5

Story Time

Story Time: Gift of Confidence

July 14, 2018

A few years ago I was treating my mom to a soft pretzel at Wetzel’s Pretzels, located in Downtown Disney. What happened while waiting in the queue, will stick with me forever.

While deciding whether I should get a buttery salted classic or a bit of a pepperoni number, I heard a soft voice say, “What happened to your hands?”. I looked down and there stood a little girl, around 5 or 6. Her eyes curiously wide, awaiting my answer. With permission from her mother, standing near by, I told her that I was in a car accident which injured me and that was why I was in a wheelchair and that my hands were no longer able to open. With a short pause she looked at the golden tiled floor and in the same soft tone replied, “Oh”. She stood still there for a moment, hands in her pockets, sliding the front sole of her glitter sneakers along the floor. I was about to give my order when I hear a light gasp from her mother. I looked back at the little princess as she asked for a Disney Parks shopping bag from her mother. The little girl loudly said “My hands are different too”, as she pulled out a Little Mermaid Ariel doll and began to tell me all about it. I noticed both of her daughters hands were not fully developed. Her mother was beginning to tear up. I was then told that her daughter had always hid her hands in her pockets, but in that moment she was pulling her days gifts out without hesitation. The whole shop had went completely quite. I interacted with her, commenting on her Ariel doll, trying my absolute hardest not to cry. Overwhelmed with emotion, tears pilled up and when I looked up it wasn’t just me, her mother and two shop employees were sniffling and wiping eyes. The mother then told her daughter, with a cracked voice, it was time to collect their pretzels and head home. She knew if they didn’t start to head out then that whole shop would of been a sobbing mess. Her daughter gave me a quick hug and skipped off, hands out of her pockets.

Ever since that day I always tell young curious minds who ask, the truth. Before I would sugar coat depending on the age of the child. I still tear up every time I re-tell this story. We were at the happiest place on earth and created a moment that changed a little girls life… Gave her a confidence she never had. A confidence that resonated with all of us there.

We all left a better self then when we woke up that day, and that is a beautiful thing.



May 12, 2018

Holy crap! I have a blog! I always say I never have time for anything, but the changes in my life and the journey I am on… well it was time.

Over the past 8 months I was told I should start a lifestyle blog. At first I thought….why? As I started to make my way through this next stage in my life and had become familiar with the new me, it became clear. I needed to do this. I wanted to share insight on a world that I am now apart of. I wanted to show there was life beyond the chair, maybe for those who think there is not. That feeling alone gave me such a rush. So here I am, spilling out my heart, my struggles, and my successes.

Thanks for clicking, reading and joining me in this venture!


Featured TPS

The Perfect Step Re-Grand Opening

May 11, 2018

On April 7th, 2018 we all got together to celebrate the re-branding of Project Walk Claremont to the Perfect Step!

A big day this was for not just the TPS team and Claremont Club, but for the clients as well. The facility got a expansion and make over, the G-EO System was introduced, and new opportunities arose. The staff lined up on the steps for the anticipated ribbon cutting as owner Hal Hargrave and Claremont Club owner Mike Alpert gave outstanding speeches on the expansion, accomplishments, and strives for care the facility provides. While the speeches were lighthearted, a heavy feeling of respect and gratitude swept across the lot of attendees. TPS does more then paralysis recovery, the staff there is like a new family. Clients come in feeling welcomed, equal, and un-judged. This resonated throughout the event that morning. After the ribbon cut concluded staff, clients and guests piled in to the expanded felicity. Guests got to see the new G-EO in action. The only system on the west coast! They got to learn more about what the felicity offers and does for so many people. We weren’t just celebrating the success of TPS, we were also celebrating the lives the team there has changed for the better. Food, morning coffee from TRB Coffee and vendors strung throughout offering insight to companies such as NuMotion, Ground Therapy, U2 Mobility, Cycle QMX and the Triumph Foundation. The Rolletts dancer and former client Chelsie Hill was also there to support, and showcased the Tek RMD. The Tek RMD gave her standing freedom while being able to roll wherever with it’s derivable system. Want to inquire about the Tek RMD contact: jay.bloomfield@numotion.com

The day was an amazing coming together of old and new paving the way to a promising future for TPS!

Be sure to watch the video below on the then to now!

Featured TPS

DWTS To Recovery

May 9, 2018

September 18th, it was a Monday. Monday nights in the fall had me either at home tuned into ABC or in the ballroom as a audience member of Dancing with the Stars. This Monday was different though, because this season held something others did not, fate.

It was season 25 of the reality series and my first time attending a premiere night. There was a change in the ballroom from gold to silver celebrating the shows 25 anniversary. I sat there as anxious as any season but this time with a bit of curiosity. Valentin Chmerkovskiy. A name that’s a mouthful, paired to a man with a even bigger heart. Sure, he is a incredible dancer, but his countless acts of kindness and the way he treats a complete stranger as if they were family, hit me hard. Currently, Val holds the place of the Pro I vote for each season despite his star pairing, but this time around he was paired with someone who had my full attention and votes. His star was ESPN TV personality and Paralympic gold medal swimmer Victoria Arlen. Victoria was walking the miracle mile. At age 11 she was struck with not one but two rare conditions, transverse myelitis and acute disseminated encephalomyelitis. Victoria quickly lost her ability to speak, walk, or move. Not to long after, slipping into a complete vegetative state with doctors writing her off to her family. Almost 4 years after hope hit. She started to regain mobility, was able to speak. While she regained most all abilities back she was still confined to a wheelchair. That didn’t stop her from landing the ESPN spot or winning that gold medal. Soon the word “confined” wasn’t going to fit in her vocabulary. With sights of one day dancing on DWTS, Victoria and her Project Walk Boston trainer John Minahan got to business and well as you can see in the photo below, “confined” was out and “conquer” was in.

Photo Courtesy of (ABC/Craig Sjodin)

This is why I showed up that night with that curiosity. It was rushing through my veins, burning. I wanted to know everything of such a recovery. Remember when I said fate? Fate was about to align in ways I could of never imagined.

The night was wrapping up. Press line setup on the ballroom floor, the production crew rushing around for post filming. I sat close by in gold lamé (It’s a ballroom dancing show. Lamé is totally acceptable) as some audience members were offered to stay for extra filming. The Pro’s and their partners made there way to the stage near by for their segments. I was watching one of the pairs when I hear that New York/Russian accent “Hi, Crystal”. Val leaned in for a hug as he prepared to introduce me to his partner. “Victoria, this is Crystal. She comes out to support me a lot”. In that moment I think Val knew I could benefit from talking with his miracle partner. We had a quick chat regarding my injury level and my interest in Project Walk before her cue to stage. She then pulled over her mother Jacqueline who started up the Project Walk Boston location. Before I knew it the lights were dimming in the studio, audience had cleared out and it was just us two still immersed in conversation. Stars were aligning. I felt more love and concern on where I was with my disability within that conversation then I have in the last 15 years since my accident. She had answers. She had hope. Hope was something I let go of a long time ago. As I type the next part of this post, I am still 9 months out holding back the tears just talking (typing) about it.

I thought at the time I was in a good wheelchair. It looked like others I had seen. It had glitter in the paint. I thought I was chillin. Turns out not even close! Jacqueline’s first question was “Is this your main chair?” I replied with a questionable “Yes?..” The look on her face I will never forget. She started to move parts of my chair. Pushing on the back “This chair doesn’t have the back support you need.” That was just one concern. My chair concerns lead to how I travel. At the time I was relying on friends and family to carry me from car to chair. At the studio lot I relied on the on-site paramedics to help with transfers. Shout out to Sarah and Sam! Ya’ll were a real one! From there lead to Project Walk. I told her how interested I was in the program. I told her how therapy was always a “There’s nothing more we can do for you.” from insurance and PT’s. Jacqueline was not having it. Any of it. Where the conversation shifted next changed EVERYTHING.  She wanted to help. She wanted me to have a chair that was fitted for me. She wanted me to have a van with a accessible ramp. She wanted me in a place where I wasn’t told “There’s nothing more we can do for you”. I was fighting back tears. I was thinking…is this for real? Within days Jacqueline and Victoria had things moving at a rapid pace. Victoria’s Victory Foundation and Project Walk location were east coast, I was west coast. So they made a call to the Hargrave family at the Be Perfect Foundation who are here on the west coast and own the Project Walk (now the Perfect Step) location. It was week 6 of the competition. The Hargrave’s were guests that night and once the taping wrapped I was introduced to them. Time to insert the ugly tears, as there was many. Hal Jr., his mother Lorie, and father Hal Sr. Hargrave said they wanted to help. I couldn’t believe what they had to say. They were going to get me a new fitted wheelchair. They offered their foundation accessible van until I can raise funds for my own, and here is the biggie! They gave me a scholarship to train at the Perfect Step! Within a week I was traveling in the van and even arrived to the following weeks taping on DWTS in it. First time I didn’t have to depend on EMT’s for a transfer. It was a new found freedom. A few months later I started training twice a week at the Perfect Step. Now 5 months in I am thriving! Regained core-control, stood for the 1st time in 15 years with the help of a standing frame, and can propel my wheelchair. The wheelchair I was graciously offered. Built to order, fitted to me, with the appropriate back support, and grip wheels to help with propelling. I was in a whole new world filled with hope and knowledge. Two things I was searching for for years.

I believe in fate now. I believe in hope. I believe in the kindness of people. I sit here now, stronger, happier, unconditionally thankful, and free. I continue to push myself in my recovery. I devote all my time and energy twice a week at TPS. I look for ways to give back in the way everyone in this story gave to me. I am a new me and constantly becoming a stronger me.

THANK YOU: The Hargrave Family, Victoria & Jacqueline Arlen, and Val Chmerkovskiy. You lit a fire in me!